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Frequently Asked Questions
Here is where you'll find answers to the most frequently asked questions including how to create an account, reset your account password, and get in touch with the Order.
How do I create an account?If you are a member of the Order of Knights Templar you can create an online account. If you are not a member and would like more information on joining please visit our Join Us page. To create your account you will need to use a computer and follow the instructions below. In the top right corner click on 'log in'. Next click 'sign up with email'. Enter your email address in the 'email' field. Please use the same email we have for you on file. If you use an email address we do not recognise your account activation will be delayed. Enter a password in the 'password' field. Please note; for your personal security we do not have access to your password, as such we cannot reset your password. However, if you do forget your password please follow the instructions below to reset it yourself. Click 'submit' button. Your account creation request will be sent to the Chancellor's Office for review. You will receive an email from us telling you your account has been activated. This can take up to 72-hours. Please check your spam folder if you have not received your email. Only members of the Order of Knights Templar will have their account creation request accepted. If you are setting up your account using an email address that's different from the one we have on file for you please contact us to update your details.
How can I reset my password?If you have lost your account password you can reset it easily following the instructions below: Open the website on a computer. In the top right corner click on 'log in'. Next click 'Already a member? Log in'. Now click 'Log in with email' button. Then click 'Forgot password?'. Finally enter the email address that's linked to your account in the 'email' box and click the 'Reset password' button. You will now receive an email with a link that will allow you to securley reset your password. Please check your spam folder if you do not receive your email.
Can I contact the Order?Yes you can! The easiest way to get in touch with us is via email. Please go to our contacts page here, and use the contact form on that page. We will endeavor to reply to your message as soon as possible.
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